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If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222 . 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Password Forgot password? Remember my email Don't have an online account? Register an account or Pay without signing in Make a payment Start, stop or move service Merrimack Valley updates How can we help you? Promoted Content Inside of a Slideshow Columbia Gas customers are now Eversource customers Things look a little different around here now that Columbia Gas customers are customers of Eversource, New England’s largest energy company. Your gas service will continue uninterrupted, but we want to tell you about some important changes. Learn More Winter rate adjustment Each year, there is likely a seasonal increase in natural gas supply prices during the winter months. As a result, starting November 1, 2020, there will be a winter cost of gas increase. Learn More Heating cost calculator During the cold winter months, your home heating system can drive up your energy usage. We developed a calculator to help you determine just how much. Learn More We're Here for You Managing your account during the COVID-19 pandemic The health and safety of our customers, communities and employees is our highest priority. We continue to monitor current events and want to keep you updated on the proactive steps we have been taking in response to the COVID-19 pandemic. Learn More See the Latest Updates Ongoing work in the Merrimack Valley While we have substantially completed our recovery and restoration in the Merrimack Valley, we continue to conduct maintenance and operations work, with Department of Public Utilities approval, in the towns of Andover, Lawrence and North Andover, as well as in Methuen and across the state. Get the Updates Upcoming Public Hearings and Filings Public notices related to dockets under consideration by the Massachusetts Department of Public Utilities (DPU), including notices of filings and information about public hearings. Our Company About Us Giving Back Rates and Tariffs News Room Partner with Us Builders and Developers Contractors and Plumbers Emergency Responders Economic Development Quick Links Sign In Outages Ways to Pay Get Help Paying Need Help? FAQs Contact Us Call 1-800-688-6160 Connect with Us Facebook Twitter LinkedIn YouTube © 2021 Eversource. Terms of Use Privacy Statement Have an emergency? If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222 . Close...